Terms and Conditions
This document is an electronic record under the Information Technology Act, 2000 and applicable rules relating to electronic records. It is generated electronically and does not require a physical or digital signature.
These Terms & Conditions apply to https://xfitconnect.com, its related web experience, the Xfitconnect mobile application, and related digital services, collectively referred to as the Platform. The Platform is operated by Xfitconnect, a sole proprietorship registered in India, with its principal place of business at 507 MH4, Mahagun Moderne, Sector 78, Noida, India.
These Terms & Conditions govern your access to and use of the Platform. The Privacy Policy, Refund & Cancellation Policy, and any transaction-specific or Organizer Refund Terms displayed before a transaction are incorporated into these Terms & Conditions where applicable. By accessing, browsing, registering with, or transacting through the Platform, you agree to these Terms & Conditions and the applicable policies. If you do not agree, please do not use the Platform.
1. About Xfitconnect
Xfitconnect provides digital fitness and wellness experiences, including activity-based challenges, events, clubs, communities, leaderboards, progress tracking, and integrations with third-party fitness services.
We may update, improve, suspend, or discontinue parts of the service when reasonably necessary.
2. Eligibility
You must use Xfitconnect only in compliance with applicable law and these Terms & Conditions. If you use the service for an organization, club, or company, you confirm that you are authorized to act for it.
If you are not legally able to enter into a binding agreement, you may use the service only with the consent and supervision of a parent, guardian, or authorized representative.
3. User accounts
You are responsible for providing accurate information, safeguarding your login credentials, and activity performed through your account. You must not impersonate another person, misrepresent your identity, or use an account for unlawful, fraudulent, or abusive activity.
4. Third-party integrations
Xfitconnect may allow connections to services such as Strava, Garmin, Apple Health, or similar platforms. By connecting an account, you authorize Xfitconnect to access and process the data permitted by that provider for delivery of the service.
Third-party services operate under their own terms and privacy policies. Their availability and the accuracy or timing of imported data are outside Xfitconnect's control and may affect results, scoring, or leaderboards.
5. Participation and fair use
Participants must act fairly and honestly. You must not submit manipulated or misleading activity data, misuse integrations or device settings, interfere with scoring, or use the platform in a harmful or unlawful manner.
Xfitconnect and the applicable organizer may review, adjust, reject, or remove activities, scores, results, registrations, or participants where misuse, technical inconsistency, or rule violations are reasonably suspected.
6. Organizer responsibilities
An organizer that creates or manages a challenge, event, club, or other experience must provide accurate and current information, including applicable rules, schedules, charges, benefits, deliverables, refund terms, and participant-facing contact details.
Organizers remain responsible for their representations and commitments to participants. Xfitconnect may perform reasonable checks but does not guarantee independent verification of every organizer statement.
7. Health and safety
Xfitconnect is a technology platform and does not provide medical advice. Physical activity carries inherent risks. You are responsible for your health, training choices, physical condition, and participation decisions. Consult a qualified medical professional before beginning an exercise program when appropriate.
8. Payments and purchases
Some Xfitconnect services, hosting packages, registrations, or participation opportunities require payment. Prices, taxes, fees, and the party collecting payment will be disclosed before purchase. Payments may be processed through third-party payment providers.
When payment is collected by Xfitconnect, Xfitconnect manages the payment record and any approved refund under the applicable Refund & Cancellation Policy. When payment is collected directly by an organizer, that organizer is responsible for payment collection, receipts, refund decisions, and issuing approved refunds.
All payment-related matters are also subject to the Refund & Cancellation Policy and, for a paid event or challenge, any applicable Organizer Refund Terms shown before payment.
9. Intellectual property
Unless stated otherwise, Xfitconnect or its licensors own the software, branding, design, text, graphics, and functionality made available through the service. You may not copy, reproduce, distribute, modify, reverse engineer, or commercially exploit them except as permitted by law or written permission.
10. User content
You retain ownership of content you submit. You grant Xfitconnect a non-exclusive, worldwide, royalty-free licence to host, store, display, reproduce, and use that content as reasonably needed to operate, improve, and promote the service.
You are responsible for ensuring your content is lawful, accurate where relevant, and does not violate another person's rights.
11. Availability
We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability. Maintenance, integration delays, synchronization issues, scoring corrections, and feature changes may occur.
Neither you nor Xfitconnect will be responsible for a failure or delay in performing an obligation where performance is prevented by an event beyond the affected party's reasonable control, subject to applicable law and any payment or refund obligations that cannot legally be excluded.
12. Suspension and termination
We may suspend or terminate access when we reasonably believe these terms have been violated or continued access presents a security, legal, financial, or operational risk. You may stop using the service and request account deletion through the available account-deletion process.
13. Limitation of liability
To the fullest extent permitted by law, Xfitconnect and its affiliates, officers, employees, contractors, and partners will not be liable for indirect, incidental, special, consequential, or punitive loss arising from use of the service. Where liability cannot be excluded, it will be limited to the amount paid for the relevant service giving rise to the claim, subject to applicable law.
14. Indemnity
You agree to indemnify and hold harmless Xfitconnect and its affiliates, officers, employees, contractors, and partners from claims or losses arising from your misuse of the service, violation of these terms, submitted content, or infringement of another person's rights.
15. Changes to these terms
We may update these Terms & Conditions. The updated version and effective date will be published on this page. Material changes may also be communicated through the app or other appropriate channels.
16. Governing law and jurisdiction
These Terms & Conditions are governed by the laws of India. Subject to applicable law, disputes will be subject to the jurisdiction of the competent courts in Noida, Uttar Pradesh, including courts with jurisdiction over Gautam Buddha Nagar district.
17. Contact
Questions about these terms can be sent to support@xfitconnect.com or through the Contact & Grievance Information page.