Reviewing Payments

Reviewing Payments

Club admins may need to review payment status for participants.

Direct Organizer Payments

For direct organizer payments:

  • review uploaded proof
  • approve confirmed payments
  • reject incorrect or unclear proofs
  • handle refunds directly with participants

Online Payments Through Xfitconnect

For online payments through Xfitconnect:

  • check payment status in the app
  • use support if a payment succeeded but registration did not update
  • do not ask participants to pay twice unless the first payment clearly failed

Suggested Images

  • payment status table
  • payment proof review screen